Access to location Frankfurt, Germany restored

Once again we offer our deepest apologies for such a long period of inaccessibility of our infrastructure.

Unfortunately, despite our flawless service for many years, the situation that began on February 24, 2022, began to change too quickly and unexpectedly, leading to a break in the business chain.

As a result, access to the infrastructure was lost on March 08, 2022.

From March 08 to March 17, 2022, we tried to solve the problem one way or another, and finally, through a joint effort with our partners, it was solved.

As of today (March 18, 2022) - access to infrastructure has been restored, and we are already working to restore normal functioning.

Now all clients, with the exception of those who refused services or requested refunds, are able to access their services and continue working on their projects.

As we have previously reported, we are continuing to work, restructuring our business model and taking other measures to accommodate the new environment.

Unfortunately, we all need to get used to the new reality, in which payments can "hang up" outside of Russia, SSL certificates are revoked on the basis of the domain name zone, etc., as well as the fall and instability of the ruble,
increase in the cost of goods and services and other problems. Nevertheless, life goes on, we should not give up and we all continue to work.

Perhaps the cost of services will increase not only for services in rubles, but also for services in foreign currencies, but in general, we will try very hard to keep them at the same competitive level as before, we will inform you about all the changes on our website (robovps.biz), as well as by sending them by e-mail.

Customers who have requested or already received a refund can contact the support service by creating a request in your personal cabinet to clarify the terms of restoration of their services.

We will be happy to answer all of your many questions and provide the necessary solutions for your needs and your business.

Please understand the possible delays in processing requests in the coming days, as before - we care about every customer and every request will be processed.

Once again, we apologize for the situation and will do our best to make sure it does not happen again.

We thank everyone who supported us during this difficult period and we will work to restore trust, we hope for understanding and continuation of our cooperation.